{"id":329,"date":"2025-07-29T14:04:49","date_gmt":"2025-07-29T12:04:49","guid":{"rendered":"https:\/\/haydee.es\/?page_id=329"},"modified":"2025-08-11T07:09:43","modified_gmt":"2025-08-11T05:09:43","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/haydee.es\/en\/terminos-y-condiciones\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"329\" class=\"elementor elementor-329\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c910feb e-flex e-con-boxed e-con e-parent\" data-id=\"c910feb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81597a3 e-flex e-con-boxed e-con e-parent\" data-id=\"81597a3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ca52f9 elementor-widget elementor-widget-text-editor\" data-id=\"0ca52f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 data-start=\"551\" data-end=\"579\">1. General Information<\/h4><p data-start=\"580\" data-end=\"796\">The products offered in <a class=\"\" href=\"https:\/\/haydee.es\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"607\" data-end=\"620\">www.haydee.es<\/a> are sold by <strong data-start=\"638\" data-end=\"663\">Silvia Jim\u00e9nez Mart\u00edn<\/strong>, with DNI <strong data-start=\"673\" data-end=\"686\">06578299T<\/strong> and address in <strong data-start=\"702\" data-end=\"767\">Figaro Wedding Street No. 22, 3rd Floor, 28222 Majadahonda (Madrid)<\/strong>, hereinafter <strong data-start=\"781\" data-end=\"793\">Hayd\u00e9e<\/strong>.<\/p><p data-start=\"798\" data-end=\"934\">Access to and use of this website, as well as the purchase of products on it, implies acceptance of these Terms and Conditions.<\/p><hr data-start=\"936\" data-end=\"939\" \/><h4 data-start=\"941\" data-end=\"956\">2. Shipments<\/h4><p data-start=\"958\" data-end=\"1011\"><strong data-start=\"958\" data-end=\"991\">Spain (Peninsula and Balearic Islands)<\/strong><br data-start=\"991\" data-end=\"994\" \/>Free shipping.<\/p><p data-start=\"1013\" data-end=\"1053\"><strong data-start=\"1013\" data-end=\"1028\">Other areas<\/strong><br data-start=\"1028\" data-end=\"1031\" \/>We ship to:<\/p><ul data-start=\"1054\" data-end=\"1143\"><li data-start=\"1054\" data-end=\"1072\"><p data-start=\"1056\" data-end=\"1072\">Canary Islands<\/p><\/li><li data-start=\"1073\" data-end=\"1083\"><p data-start=\"1075\" data-end=\"1083\">Europe<\/p><\/li><li data-start=\"1084\" data-end=\"1095\"><p data-start=\"1086\" data-end=\"1095\">USA<\/p><\/li><li data-start=\"1096\" data-end=\"1114\"><p data-start=\"1098\" data-end=\"1114\">Latin America<\/p><\/li><li data-start=\"1115\" data-end=\"1123\"><p data-start=\"1117\" data-end=\"1123\">Asia<\/p><\/li><li data-start=\"1124\" data-end=\"1143\"><p data-start=\"1126\" data-end=\"1143\">Rest of the world<\/p><\/li><\/ul><p data-start=\"1145\" data-end=\"1162\">In these cases:<\/p><ul data-start=\"1163\" data-end=\"1606\"><li data-start=\"1163\" data-end=\"1216\"><p data-start=\"1165\" data-end=\"1216\">The customer will assume the shipping and customs costs.<\/p><\/li><li data-start=\"1217\" data-end=\"1278\"><p data-start=\"1219\" data-end=\"1278\">Shipping costs will be indicated once the order has been paid for.<\/p><\/li><li data-start=\"1279\" data-end=\"1411\"><p data-start=\"1281\" data-end=\"1411\">Before shipping, Hayd\u00e9e will contact the customer to inform them of the exact amount applicable in their case.<\/p><\/li><li data-start=\"1412\" data-end=\"1606\"><p data-start=\"1414\" data-end=\"1606\">Once the order is completed with shipping costs included, shipping will be made within the following <strong data-start=\"1522\" data-end=\"1537\">24\/48 hours<\/strong>, unless otherwise indicated on the website for all areas.<\/p><\/li><\/ul><hr data-start=\"1608\" data-end=\"1611\" \/><h4 data-start=\"1613\" data-end=\"1634\">3. Returns<\/h4><ul data-start=\"1636\" data-end=\"2074\"><li data-start=\"1636\" data-end=\"1699\"><p data-start=\"1638\" data-end=\"1699\"><strong data-start=\"1638\" data-end=\"1648\">Term:<\/strong> 15 calendar days from receipt of the order.<\/p><\/li><li data-start=\"1700\" data-end=\"1787\"><p data-start=\"1702\" data-end=\"1787\">The refund will be made using the same payment method used for the purchase.<\/p><\/li><li data-start=\"1788\" data-end=\"1938\"><p data-start=\"1790\" data-end=\"1938\"><strong data-start=\"1790\" data-end=\"1815\">Return costs:<\/strong> at the customer&#039;s expense, except in the case of a shipping error or defective product, in which case the return will be free of charge.<\/p><\/li><li data-start=\"1939\" data-end=\"2074\"><p data-start=\"1941\" data-end=\"2074\">To manage a return, the customer must first contact us by email: <strong data-start=\"2038\" data-end=\"2071\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2040\" data-end=\"2069\">jimenezmartinsilvia@gmail.com<\/a><\/strong>.<\/p><\/li><\/ul><p data-start=\"2076\" data-end=\"2188\">In the event of a return due to defects or errors, it is recommended that you attach photographs to expedite the process.<\/p><hr data-start=\"2190\" data-end=\"2193\" \/><h4 data-start=\"2195\" data-end=\"2218\">4. Payment Methods<\/h4><p data-start=\"2219\" data-end=\"2332\">We accept bank cards and other secure payment platforms, as indicated during the purchase process.<\/p><p data-start=\"2334\" data-end=\"2482\">Payment will be considered made when the full amount, including shipping costs if applicable, has been received and confirmed by Hayd\u00e9e.<\/p><hr data-start=\"2484\" data-end=\"2487\" \/><h4 data-start=\"2489\" data-end=\"2528\">5. Protection of Personal Data<\/h4><p data-start=\"2529\" data-end=\"2721\">In compliance with the provisions of the <strong data-start=\"2567\" data-end=\"2602\">Regulation (EU) 2016\/679 (GDPR)<\/strong> and the <strong data-start=\"2608\" data-end=\"2702\">Organic Law 3\/2018 on the Protection of Personal Data and the Guarantee of Digital Rights<\/strong>, it is reported that:<\/p><ul data-start=\"2723\" data-end=\"3654\"><li data-start=\"2723\" data-end=\"2953\"><p data-start=\"2725\" data-end=\"2953\">The personal data provided by the client will be processed by <strong data-start=\"2792\" data-end=\"2817\">Silvia Jim\u00e9nez Mart\u00edn<\/strong> for the purpose of managing purchases, shipments, returns, and commercial communications related to Hayd\u00e9e&#039;s activity.<\/p><\/li><li data-start=\"2954\" data-end=\"3089\"><p data-start=\"2956\" data-end=\"3089\">The legal basis for processing your data is the execution of the sales contract and the express consent of the customer.<\/p><\/li><li data-start=\"3090\" data-end=\"3242\"><p data-start=\"3092\" data-end=\"3242\">The data will not be transferred to third parties, except under legal obligation or for the proper fulfillment of shipments (for example, to shipping companies).<\/p><\/li><li data-start=\"3243\" data-end=\"3507\"><p data-start=\"3245\" data-end=\"3507\">The client may exercise his rights of access, rectification, deletion, opposition, limitation and portability by directing a request to <strong data-start=\"3384\" data-end=\"3417\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3386\" data-end=\"3415\">jimenezmartinsilvia@gmail.com<\/a><\/strong> or by postal mail to the address indicated in section 1, attaching a copy of your ID.<\/p><\/li><li data-start=\"3508\" data-end=\"3654\"><p data-start=\"3510\" data-end=\"3654\">The data will be retained for as long as the business relationship is maintained and, subsequently, for the periods required by current legislation.<\/p><\/li><\/ul><hr data-start=\"3656\" data-end=\"3659\" \/><h4 data-start=\"3661\" data-end=\"3685\">6. Responsibility<\/h4><p data-start=\"3686\" data-end=\"3876\">Hayd\u00e9e will not be liable for delays or non-performance resulting from causes beyond its control, such as strikes, transportation or customs incidents, or adverse weather conditions.<\/p><p data-start=\"3878\" data-end=\"4059\">The product images on the website are merely illustrative and may vary slightly from the final product, but this does not constitute a breach of contract.<\/p><hr data-start=\"4061\" data-end=\"4064\" \/><h4 data-start=\"4066\" data-end=\"4111\">7. Applicable Law and Jurisdiction<\/h4><p data-start=\"4112\" data-end=\"4350\">These Terms and Conditions are governed by Spanish law.<br data-start=\"4178\" data-end=\"4181\" \/>For the resolution of any dispute, the parties shall submit to the Courts and Tribunals of Madrid, unless the law establishes another mandatory jurisdiction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Informaci\u00f3n General Los productos ofrecidos en www.haydee.es son vendidos por Silvia Jim\u00e9nez Mart\u00edn, con DNI 06578299T y domicilio en Calle Bodas de F\u00edgaro n\u00ba 22, 3\u00ba C, 28222 Majadahonda (Madrid), en adelante \u00abHayd\u00e9e\u00bb. El acceso y uso de este sitio web, as\u00ed como la compra de productos en el mismo, implica la aceptaci\u00f3n de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-329","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>T\u00e9rminos y condiciones - All Sicilian by Hayd\u00e9e | Hand Made<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/haydee.es\/en\/terminos-y-condiciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e9rminos y condiciones - All Sicilian by Hayd\u00e9e | Hand Made\" \/>\n<meta property=\"og:description\" content=\"1. 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